Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.5
Location
8.0
Service
7.5
Dining
6.5
Guest reviews
7.2/10
based on 35 reviews
3.5/5
based on 973 reviews
7.0
7.0/10 based on 4024 reviews
#225 based on Tripadvisor
James
United States,
September
2023
7.6/10
The junior suite with a kitchenette was shabby and small, not living up to expectations. However, it was very clean, which was a big plus during my stay. The service was super friendly, although there was an incident with my mobile charger. The location was fantastic with easy access to public transportation, great for exploring the city, but the dining options were limited and overpriced. Overall, a mixed experience at this hotel.
Rooms
7.0
The junior suite with a kitchenette was shabby, small, and not particularly well-appointed, falling short of expectations. However, the cleanliness was excellent.
Service
8.0
The service was super friendly, although there was an issue with breaking my mobile charger during cleaning.
Location
9.0
The hotel's location is a great asset with easy access to public transportation for exploring the city. However, the dining options in the area were limited and overpriced.
Dining
6.0
The dining experience was not ideal for those gluten-free, with limited and overpriced options.
Facilities
8.0
Onsite facilities were convenient, including a small safe and parking, enhancing the overall stay.
Anne
United States,
August
2023
6.8/10
I had a mixed experience at the hotel. The rooms were really bad, missing some essentials, but they were at least light and clean, which was important for us. Unfortunately, our room was on the very noisy side of the hotel. The service had some hiccups like staff smoking at the front desk, but they were generally nice, super helpful, nice, and cooperative. The location was decent, reachable to main hubs via bus and close to the Mittlerer Ring, although you need public transport to reach the city. Dining was a bit disappointing, not amazing for a NH hotel and overpriced at 17 Euros, but it had a high standard with good variety. Overall, a decent stay with some drawbacks.
Rooms
6.0
The rooms were clean and had everything needed, but our room was on the very noisy side of the hotel.
Service
7.0
The service had a couple of issues but the staff were generally nice, helpful, and cooperative.
Location
7.0
The location was convenient being reachable to main hubs via bus, although it's not ideal to reach the city without public transport.
Dining
7.0
The dining experience, although not amazing for the price, had a high standard with good variety.